General Questions
1. What is Chief Swag Officer?
Chief Swag Officer specializes in high-quality custom microphone accessories, including pop filters, mic covers, and mic flags. We help brands, podcasters, streamers, and professionals enhance their presence with personalized microphone gear.
2. Who are your products for?
Our custom mic accessories are perfect for:
- Podcasters
- YouTubers & Streamers
- Radio Hosts
- Corporate & Business Presentations
- Live Event Hosts
- DJs & Musicians
3. Why should I customize my microphone accessory?
A custom mic cover or pop filter enhances your brand visibility, adds professionalism to your setup, and makes your content look polished on camera.
Product Questions
4. What products do you offer?
We currently offer:
- Custom Microphone Windscreens (Foam & Fabric Covers)
- Custom Pop Filters (Branded shields for improved audio clarity)
- Custom Mic Flags (Perfect for interviews and press events)
-A variety of additional accessories
5. Are your mic covers universal?
We offer covers for popular microphone models like:
- Shure SM7B
- Rode PodMic
- Blue Yeti
- Rode
- Sennheiser
If you don’t see your mic listed, contact us for a custom size.
6. What material are the mic covers made from?
Our covers are made from high-density foam and premium acoustic fabric, ensuring excellent sound clarity and durability.
7. Will a mic cover affect my sound quality?
No, our mic covers are designed to minimize plosives (pops) and background noise while maintaining the integrity of your voice.
8. Can I wash my mic cover?
Yes! We recommend hand-washing with mild soap and warm water to maintain the quality of the material.
Customization Questions
9. How do I customize my microphone accessory?
Customizing is easy!
1. Choose your product.
2. Upload your logo or artwork.
3. Approve the design preview.
4. Receive your personalized mic accessory!
10. What type of logos or designs can I upload?
We accept high-resolution PNG, JPEG, SVG, AI, and PDF files. Logos with a transparent background work best.
11. Can I print in multiple colors?
Yes! Our high-quality printing process allows for full-color designs, including gradients and detailed logos.
12. Can I order a mic cover with text only?
Absolutely! If you don’t have a logo, you can customize your mic cover with text in your preferred font and color.
13. Can I request a custom shape or size?
Yes, if you need a specific shape or size, contact us, and we’ll work with you to create a perfect fit.
14. Can I print different logos on each side?
Yes! We offer dual-sided printing, allowing
you to have different logos, text, or designs on each side of your microphone
accessory. This is perfect for maximizing brand visibility or showcasing
multiple sponsors.
Ordering & Payment
15. How do I place an order?
1. Select your product and customization options.
2. Upload your logo or text.
3. Add to cart and complete checkout.
4. We print and ship your custom mic accessory!
16. What payment methods do you accept?
We accept:
- Credit/Debit Cards (Visa, Mastercard, Amex, Discover)
- PayPal
- Apple Pay & Google Pay
17. Can I modify my order after placing it?
Once your order is in production, changes may not be possible. If you need adjustments, contact us within 12 hours of placing your order.
18. Do you offer bulk discounts?
Yes! We provide discounts for bulk orders. Contact us for custom pricing.
Shipping & Delivery
19. Where do you ship?
We offer worldwide shipping via trusted carriers like FedEx, DHL, and USPS.
20. How long does shipping take?
- USA & Canada: 5-10 business days
- Europe & UK: 7-14 business days
- Rest of the world: 10-21 business days
21. How much does shipping cost?
Shipping costs depend on your location and order size. You can see shipping fees at checkout.
22. Will I receive a tracking number?
Yes! Once your order ships, you’ll get a tracking number via email.
23. Do you offer rush shipping?
If you're based in the UK or USA and need your gear quickly, you can take advantage of our Rush Delivery Courier Service for an additional £35 flat fee to receive your gear within 24-48 hours.
Upon checkout and entering your address, please click “Rush Shipping” to confirm your updated arrival time.
Returns & Refunds
24. Can I return my order?
Since our products are custom-made, we do not accept returns unless the item arrives damaged or defective.
25. What if my product arrives damaged?
We take quality seriously! If your order is damaged, please:
1. Take clear photos of the issue.
2. Contact our support team within 7 days of delivery.
3. We will replace the item at no extra cost.
Wholesale & Partnerships
26. Do you offer wholesale or reseller pricing?
Yes! We provide bulk pricing for businesses, events, and retailers. Contact us for wholesale inquiries.
27. Can I get custom packaging for my brand?
Yes! We offer custom-branded packaging for bulk orders. Reach out for details.
Support & Contact
28. How can I contact customer support?
You can reach us via:
- Email: chiefswag@chiefswagofficer.com
- Live Chat: Available on our website
- Social Media: DM us on Instagram or Facebook
29. Do you offer design assistance?
Yes! If you need help adjusting your logo or design, our team can assist you. Contact us for design support.
30. Where can I see more of your work?
Check out our Instagram and website to see our products in action!
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at chiefswag@chiefswagofficer.com
Other inquiries? Let's chat.
Please email us at chiefswag@chiefswagofficer.com